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한국어

GOBRIDGE GLOBAL · BY HELLOFRIENDS

Eliminating Administrative Barriers
for Every Foreign Resident

24/7 Anonymous Rights Assessment Kiosk

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Discover the approach
28Languages
100%Anonymity
24/7Availability
ProvenGovTech

Real-World Barriers

Practical Barriers
for Migrant Workers

Environmental Limitations

Passports and phones are often held by managers under the pretext of safety or preventing disappearance. As a result, workers are placed in environments where searching for information or communicating externally via personal devices is severely restricted.

Fear of Retaliation

Concerns over visa cancellation, forced return, or termination due to identity exposure prevent workers from seeking external help or information.

Language & Literacy Barriers

Text-heavy official communication and limited literacy make it difficult for workers to fully understand essential information.

Core Features

Built for Effortless Administrative Support

Instant access without complex identity verification for viewing forms and receiving guidance.

Installed in supermarkets, convenience stores, and MRT stations for discrete, natural daily use.

Instant evaluation of unpaid wages and holiday regulations using pictograms and native voice.

28 languages. One accessible experience.View languages
  • Korean
  • Chinese (Simplified)
  • Uzbek
  • Vietnamese
  • Kazakh
  • Russian
  • Indonesian
  • Nepali
  • Filipino
  • Burmese
  • Mongolian
  • Khmer
  • Bengali
  • Thai
  • Urdu
  • Sinhala
  • Kyrgyz
  • Malay
  • Japanese
  • Hindi
  • English
  • Chinese (Traditional)
  • Lao
  • Tetum
  • Turkish
  • German
  • Arabic
  • French

Institutional Impact

Tailored Value for Every Institution

Global Agencies

  • Secures a standardized migrant worker protection solution applicable across multiple countries
  • Establishes policy rationale based on field data and enables report utilization
  • Expands counseling infrastructure across wide regions at low cost

Labor Agencies

  • Complements counseling staff shortages with a 24/7 unmanned system
  • Increases public trust by providing information with verified legal accuracy
  • Focuses manpower on cases requiring actual investigation through automated initial consultations

Migrant NGOs

  • Uncovers and connects hidden potential abuse cases through anonymous assessment
  • Saves organization resources as the kiosk shares the initial consultation burden
  • Utilizes actionable support outcome data to attract future donations and funding

Use Cases

How the Kiosk Works

01Native Language & Voice Guidance

Choose how to proceed: select your language or listen with audio.

Kiosk concept screen offering Select Language and Listen with Audio
02Icon-Based Category Selection

Choose the information you need: Labor & Wage Rights, Visa & Living Welfare, or Emergency.

Kiosk concept screen with three icon-based information categories
03RAG-Powered Custom Rights Assessment

Review information matched to the category and answers provided.

Illustrative user questions connected to the RAG rights-assessment workflow
04Select Contact Method

If external support is needed following assessment, workers directly select how to connect based on their needs.

Kiosk concept screen displaying information and a Request Support option
05Secure Exit & Session Reset

Exit the consultation and return to the start screen for the next user.

Illustration of the kiosk session resetting to the start screen
Kiosk concept screen offering Select Language and Listen with Audio
01 / 05Native Language & Voice Guidance

GovTech Value

The Tangible Value of Inclusive Governance

Urban public-service and safety setting

Enhancing Safety Nets & Efficiency

  • Proactively prevents crime, group conflict, and social unrest involving migrant workers
  • Significantly reduces administrative costs and law enforcement resources needed for reactive measures.
Hands illustrating community support

Building Community Trust & ESG Value

  • Builds trust with migrant communities, safely integrating underserved individuals into the formal system.
  • Fosters an inclusive environment for migrants and local communities, elevating national reputation.

Q&A

Questions we get first.

Have questions before getting started?
We're here to help.

What are the benefits for location partners like supermarkets and MRT stations?

It boosts foot traffic through organic visits from migrant workers while strengthening the store's commitment to ESG and social inclusion.

Is this technology already proven in Korea?

Yes. Built on patented technology and validated through a PoC with Ansan City in Korea, it has been fully optimized for Singapore.

Can we trust the legal and regulatory guidance generated by AI?

Yes. Powered by a RAG architecture built on verified official legal databases, it matches accurate answers strictly within verified frameworks like Singapore's Employment Act and EFMA.

Is there any risk of personal data or consultation history being stored and leaked?

No. It operates with 100% complete anonymity. Anyone can access it without logins or phone authentication, and all session data is permanently erased immediately upon exit.

Press & Media

Hello Friends News

Ansan City project launch meeting

LOCAL GOVERNMENT · ANSAN

Ansan City Initiates Development of AI Civil Administrative Service for Foreign Residents

On the 19th, Ansan City announced that it held a launch report and collaboration meeting for the “Development and Demonstration of RAG-based Civil Service Solution for Foreign Residents” at Ansan City Hall.

As part of the “2026 GovTech Startup AI Demonstration & Commercialization Support Program” led by the Ministry of Science & ICT and NIPA, this project aims to develop and validate AI-driven administrative civil services to help foreign residents access public information more conveniently.

City officials, foreign support organizations, and representatives from HelloFriends Co., Ltd. shared project plans, demonstration schedules, and inter-agency collaboration details.

Read More (Korean article, opens in a new tab)

Article content and figures reflect the original reporting date. Original articles are in Korean.

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